Purchasing and Supply Chain practitioners with 2-5 years experience.

Purchasing Strategies and Performance Results采购策略和执行结果

开课时间： 2011年12月02日 09:00 周五 （报名中）

结束时间： 2011年12月03日 17:00

课程时长： 16 小时

课程价格： 3800 元

授课讲师： Jack

开课地点： 上海市

培训受众

Purchasing and Supply Chain practitioners with 2-5 years experience.

课程收益

To provide participants with an overall understanding of world class practices for Inventory Management, Negotiations, Effective Communications, Cost Savings and Supplier Management. Each of the five topic will include at least one real world case study

培训颁发证书

Certification for "Purchasing Strategies and Performance Results Training"

课程大纲

Day 1

I. Inventory Control

Definition of Inventory

Push VS Pull systems

ABC analysis

Transportation (in transit)

Cost of Goods Sold

Inventory classifications

Raw materials (production)

In-process goods

Finished goods

Maintenance repair and operating (indirect

Inventory Management Systems

Vendor managed inventory

Consignment

Inventory turnover rate/investment

Turnover rate = Cost of goods sold

Inventory value

II. Negotiations

Four Phases of Negotiations

Fact finding

The recess

Narrow the differences

Agreement

Negotiator Traits

Planning skill

Ability to think clearly under stress

Analytical

Logical

Willing to compromise

Buyer''s role

Facilitator

Subject Matter Expert

Ensure fairness (Win-Win)

Team Leader

Some Do''s and Don''ts

Give yourself room to negotiate

Get something for everything you give

Give concessions that give nothing away

Don''t be afraid to say no

Buyers negotiate to obtain

A fair and reasonable total cost

Required quantities and quality

On time performance

Negotiation considerations

Competition

Price, quality and service

Production service capabilities

Specs clarity and compliance

Strategic alliance

Negotiation objectives

Fair and reasonable total cost

Performance that meets/exceeds expectations

Specification conformance

Win-Win

Key negotiation elements

Negotiation philosophies

Win - Win

Lose - Lose

Why most negotiations fail

Negotiation Tactics

You have more power than you think!

Day 2

III. Effective Communications- Objective is to provide participants with the ability to:

Capitalize on personal style for more effective communication.

Describe the impact of body language and voice tones on communication.

Explain the effective use of office communication tools such as the telephone and email.

Rephrase blunt language to achieve results without offending anyone.

List strategies for dealing with difficult behaviors.

Demonstrate how to deliver constructive feedback and how to politely disagree.

Develop an action plan to improve communication skills

Topics:

Dealing with Communication elements

Cross-Cultural Communication

Dealing with Difficult People

Business Etiquette

Listening Skills

Communication Skills for Managers

Presentation Skills

Business Writing

Communication Skills

Negotiation Skills

Sales

Conflict Resolution

What Is Diplomacy

Building Personal Credibility

It''s Not What You Say

Communication tools: Voicemail, Email, Memos

培训师介绍

Mr. Kelley has over 30 years of key leadership roles with multi-national companies. His responsibilities covered Sourcing, Purchasing, Supply Chain, Operations, Materials,Finance, Customer Service, Strategic Planning, Logistics, Quality Assurance and Information Systems. International business experience spans nine countries in the FarEast, five countries in Europe, as well as Mexico and Canada