高绩效团队建设与管理
主办单位：中培网 中培管理咨询
时间地点：2021-07-09至2021-07-10 在 苏州
学员对象：中高层
费 用： 4900元
【培训对象】
中高层
【课程收益】
【课程大纲】
课程收益
认识团队的基本概念，了解团队建设与管理的全景图；
识别团队不同发展阶段与时期的特点，掌握团队的管理要点；
认知自我与团队成员的天性特质，组建高绩效团队；
解析贝尔宾团队角色及角色对团队的价值与影响；认知与识别个体角色的倾向性，帮助管理者了解不同角色的优劣势，能够在不同的情景中建立团队信任及相互支持的关系，高效沟通与协作，达成团队卓越绩效；
认知高绩效团队8项特征，理解“羊群效应”“从众心理”等群体行为对团队的影响与干扰，达成目标共识；
课程内容
第一单元 认识团队与团队管理全景图
1团队的定义与意义
团队沟通协作体验活动
活动复盘与反思
团队的定义
2卓越团队金三角
3团队管理问题分析与探讨
4卓越团队的8个特征
5阻碍团队管理的五项障碍
第二单元 认知天性特质沟通协作
1信任的力量
一群一起共事的人称不上是一个团队。一群相互信任的人才叫做团队---西蒙·斯涅克
2天性特质的对团队绩效的影响
3自我认知与测评
4四种天性特质的解释
5测评结果解读与分析
6我们是高效团队吗
团队成员天性特质优劣势分析
完美团队的特质构成
第三单元 贝尔宾团队角色理论与测试
1贝尔宾团队的基本概念
2贝尔宾团队角色测评
3八个角色的价值及对团队的影响
4团队角色分析与团队管理
5团队角色间的合作与冲突
6团队角色理论在团队管理实践中的应用
角色互补，技能互补，天性互补
7建立团队彼此的信任
案例分析
信任他人，赢得信任
彼此熟识、坦诚开放、齐心合力、彼此关心
8团队信任建立的方式探讨
共同的愿景/使命/价值观
第四单元 高绩效团队沟通与合作
1增强团队合作的关键点：多样性，连结、快乐
天性特质与才能的应用
2创造团队成员间的连结体验活动
3快乐多巴胺与内酚酞体验活动：记者采访
4团队高效沟通的心态与工具
尊重、理解、包容、同理心
3F沟通模型
5团队高效执行，达成目标
关注、责任、反馈
如何做到？
6高绩效团队：彼此承诺、共担责任、关注结果
第五单元 团队发展阶段的识别与管理要点
1心理学的结论：团队中的从众效应对团队绩效的影响
2解读团队发展五阶段的概念
3不同发展阶段团队的特点分析
4团队不同发展阶段中成员的需求与管理方式
5团队管理实践研讨，识别团队的发展阶段，推动团队发展阶段
团队管理中的困难与问题
解决方案研讨
第六单元 学习复盘与总结
1我们的学习与感悟
2高绩效团队体验活动
讲师简介
侯华 老师
讲师资质
候华老师拥有十七年的企业人力资源管理与培训发展经验，曾先后就职于可口可乐公司、诺基亚中国投资有限公司、联想移动通信科技有限公司、诺和诺德中国制药有限公司等知名企业，专注于企业人才开发与培养、领导力发展与培养，员工能力开发与培养等领域的研究。对企业人力资源管理，人才开发与培养，领导力发展与培养，培训体系建设与课程开发等具有丰富的理论与实践经验。侯华老师是清华大学长三角研究院客座教授，IBM “MDS” （领导力）项目认证讲师及教练 、NOKIA领导力项目认证讲师及教练 、诺基亚认证测评师、360度领导力测评认证顾问、美国PDP系统测评认证资深顾问 、英国RtCatch系统测评认证顾问、MBTI测评认证资深顾问。
授课风格
控场能力强，感染力强；课程内容与形式贴合学员现状；善于启发学员的自我觉察，引导学员反思；注重学员现场反馈，并能够充分结合深厚的专业知识和丰富的管理工具、技能、方法让学员在有限的课堂学习中得到最大化收获。
专长领域
企业/团队教练，行动学习教练，团队塑造工作坊、领导力开发与培养课程系列（MDS领导力课程、管理核心五任务、MOT关键时刻，教练式辅导、高效管理决策、组织变革管理，系统思维与创新、群策群力解决问题、团队建设与团队组织氛围塑造工作坊、激发卓越工作坊）能力开发与培养系列（素质模型、评价中心、课程开发与设计），人力资源管理系列（战略人力资源管理、非人人力资源管理、企业培训培训师系列、结构化行为面试技巧），员工素质培养/职业发展与规划（新员工入职培训-可口可乐入职培训、联想入职培训、诺和诺德入职培训、高效能人士的7个习惯、职业发展与规划）
服务企业
电子通讯：海信集团、中国移动、中国电信、联想移动、诺基亚公司
电气电器：海尔集团、苏宁电器
医药医疗：青岛康迪恩、亚宝药业公司、成都国为医药公司、信达生物（苏州）制药公司、诺和诺德中国制药
机械行业：北方工业、中国特变电工、徐州重型
化工行业：华新水泥
食品饮料：中国粮油、华润五丰、可口可乐
其他：华润燃气、中南烟草、常德烟草、红河烟草、曲靖烟草、阳光保险、华泰保险、中国银行、北京银行、建设银行、新东方教育集团、贵州购物、凯德商用、清华大学EMBA总裁班
High-performance team building and management
Course benefit
Understand the basic concepts of the team, the panorama of team building and management;
Identify the characteristics of different development stages and periods of the team, and master the key points of team management;
Recognize the natural characteristics of yourself and team members, and further build a high-performance team;
Analyze the value and influence of Belbin’s team roles, recognize and identify the tendencies of individual roles, help managers understand the advantages and disadvantages of different roles, and be able to establish team trust and mutual support relationships in different situations, in order to form the efficient communication and collaboration, and even achieve excellent team performance;
Recognize the 8 characteristics of high-performance teams, understand the influence and interference of "herding effect", "herd psychology" and other group behaviors on the team, in order to reach consensus on goals;
Participant
Middle and high-level managers
Course content
Unit 1 Know the panorama of team and team management
6Definition and significance of team
Team communication and collaboration to experience activities
Activity recover and reflection
Definition of team
2 Excellent team golden triangle
3 Analysis and discussion of team management
4 8 characteristics of an excellent team
5 Five obstacles hindering team management
Unit 2 Cognitive nature, communication and collaboration
7Power of trust
A group of people working together is not a team. But a group of people who trust each other is called a team---Simon Sneek
2 Impact of natural traits on team performance
3 Self-awareness and assessment
4 Explanation of the four nature traits
5 Interpretation and analysis of evaluation results
6Are we an efficient team
Analysis of the strengths and weaknesses of team members' natural traits
Characteristics formation of a perfect team
Unit 3 Belbin's team role theory and test
1Basic concept of Belbin team
2Role assessment of Belbin team
3 Value of eight roles and their impact on the team
4 Team role analysis and team management
5 Cooperation and conflict between team roles
6 Application of team role theory in team management practice
Complementary roles, skills and natures
7 Build trust between the team
Case analysis
Trust others and win trust
Know each other, be honest and open, work together and care for each other
8 Discussion on the established team trust
Common vision/mission/values
Unit 4 High-performance team communication and cooperation
1 Key points of enhancing teamwork: diversity, connection, happiness
Application of natural traits and talents
2 Create a connection experience activity between team members
3 Happy dopamine and Endophenolphthalein experience activity: reporters’ interview
4 Mentality and tools for efficient team communication
Respect, understanding, tolerance, empathy
3F communication model
5 Efficient team execution and achieves goals
Concern, responsibility and feedback
How to do it?
6 High-performance team: commitment to each other, share responsibilities, and focus on results
Unit 5 Key points of identification and management of team development stage
1 Psychological conclusion: the influence of the herd effect in the team on team performance
2 Interpret the concept of the five stages of team development
3 Analysis of the characteristics of teams at different development stages
4 Needs and management methods of members in different stages of team development
5 Team management practice seminar, identify the development stages and promote the team development
Difficulties and problems in team management
Solutions
Unit 6 Study recover and summary
1 Our study and insight
2 High-performance team experience activities
Introduction
Qualification
Mrs. Hou has 17 years of working experience in corporate human resource management and training development. She has worked for Coca-Cola Company, Nokia China Investment Co., Ltd., Lenovo Mobile Communication Technology Co., Ltd., Novo Nordisk China Pharmaceutical Co., Ltd. and other well-known companies, and especially focused on researches in the corporate talent development and training, leadership development and training, as well as employee ability development and training. What’s more, she also has rich theoretical and practical experience in corporate human resource management, talent development and training, leadership development and training, training system construction and curriculum development. She is also a visiting professor at the Yangtze River Delta Research Institute of Tsinghua University, certified lecturer and coach of IBM "MDS" (Leadership) Program, certified lecturer and coach of NOKIA Leadership Program, certified evaluator of Nokia, 360 degree leadership evaluation and certification consultant, senior consultant of the American PDP system evaluation and certification, British RtCatch system evaluation and certification consultant, and even senior consultant of MBTI evaluation and certification .
Teaching style
Strong field control ability and strong attractions; the course contents and formats can fully fit the current students and meet their demands; good at inspiring students’ self-awareness and guiding them to better reflect; pay attention to the students’ on-site feedback, and can fully integrate deep professional knowledge and rich management tools, skills, as well as the methods to maximize their gains in limited classroom learning process.
Areas of expertise
Corporate/team coaching, action learning coaching, team building workshops, leadership development and training courses (MDS leadership courses, core five management tasks, MOT key moments, coaching guidance, efficient management decision-making, organizational change management, system thinking and innovation, teamwork to solve problems, team building and team organizational atmosphere shaping workshop, stimulation of excellence workshops) , capacity development and training (quality model, evaluation center, curriculum development and design), human resource management series (strategic human resource management, non-human human resource management, trainers of the corporate training, structured behavior interview skills), employee quality training/career development and planning (new employee induction training-Coca-Cola induction training, Lenovo induction training , Novo Nordisk induction training, 7 habits of highly effective people, career development and planning)
Serviced enterprise
Electronic communications: Hisense Group, China Mobile, China Telecom, Lenovo Mobile, Nokia Corporation
Electrical appliances: Haier Group, Suning Appliance
Medical treatment: Qingdao Kangdian, Yabao Pharmaceutical Company, Chengdu Guowei Pharmaceutical Company, Cinda Bio (Suzhou) Pharmaceutical Company, Novo Nordisk China Pharmaceutical
Machinery industry: North Industries, China TBEA, Xuzhou Heavy
Chemical industry: Huaxin Cement
Food and beverage: China Agri-Industries Holdings, China Resources Wufeng, Coca-Cola
Others: China Resources Gas, Zhongnan Tobacco, Changde Tobacco, Honghe Tobacco, Qujing Tobacco, Sunshine Insurance, Huatai Insurance, Bank of China, Bank of Beijing, Construction Bank, New Oriental Education Group, Guizhou Shopping, CapitaLand Commercial, EMBA President Class of
【讲师介绍】
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广州电话：（020）39971893、62355796 传真号码：（020）62355807
联 系 人：赵小姐、张先生 报名邮箱： 317709971@QQ.COM
参会方式：请您把培训回执表填写好回传，课前一星期您将会收到传真函，包括培训注意事项及详细安排