强化英文邮件沟通（英文授课）
主办单位：中培网 中培管理咨询
时间地点：2016-11-09至2016-11-09 在 北京
学员对象：* All levels of staff, who wish to sharpen their professional email style, improve logic, structure
费 用： 2680元
【培训对象】
* All levels of staff, who wish to sharpen their professional email style, improve logic, structure
【课程收益】
【课程大纲】
课程大纲
1. Problems in modern communication
* Analysis – why did they happen
* Preventing future problems
2. Changing your mindset for effective communication
* Receiver perception
* Open minded approach
* Confidence building
3. Tips for effective writing
* Thinking & planning
* Writing a logical outline
* Knowing your audience
* KISS
4. Structuring
* Basic guidelines
* Sequencing information logically
* Selecting relevant information
* Paragraph linking
* Exercise of structuring
5. Linguistic style differences
* Cross - cultural understanding
* British vs. USA vs. China
6. Standard phrases
* Phrases for opening and closing
* Standard phrases in correspondence
* Writing exercise
7. Understanding differences in tone
* Analysis of tone in e-mails
* How to use modal verbs tone
* The art of being diplomatic
8. Preparing for difficult situations
* Language for apologies
* Announcing bad news
* Greetings & wishes
9. Standard templates
* Sample of proposals
* Sample of business letters
* Sample of complaint letter
* Sending quotation to customer
10. QAF – Questions, Answers, Feedback
参加对象
* All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base.
【讲师介绍】
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传真至：020-62355807
我单位共＿＿＿ 人报名参加 2016-11-09至2016-11-09 在 北京 举办的 强化英文邮件沟通（英文授课）
单位名称：＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿
培训联系人：＿＿＿＿＿＿＿＿＿ 联系电话：＿＿＿＿＿＿＿＿＿ 联系传真：＿＿＿＿＿＿＿＿
移动电话：＿＿＿＿＿＿＿＿＿＿＿＿ 电子邮箱：＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿
参加人数：＿＿＿＿ 人 费用总计：＿＿＿＿＿＿ 元
参 会 人：＿＿＿＿＿＿＿＿ 所任职务：＿＿＿＿＿＿＿＿＿＿ 移动电话：＿＿＿＿＿＿＿＿＿
参 会 人：＿＿＿＿＿＿＿＿ 所任职务：＿＿＿＿＿＿＿＿＿＿ 移动电话：＿＿＿＿＿＿＿＿＿
参 会 人：＿＿＿＿＿＿＿＿ 所任职务：＿＿＿＿＿＿＿＿＿＿ 移动电话：＿＿＿＿＿＿＿＿＿
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广州电话：（020）39971893、62355796 传真号码：（020）62355807
联 系 人：赵小姐、张先生 报名邮箱： 317709971@QQ.COM
参会方式：请您把培训回执表填写好回传，课前一星期您将会收到传真函，包括培训注意事项及详细安排